Website Terms and Conditions

This website is operated by Hyper Apps Pty Ltd (ABN 51 607 921 648), trading as Hyper and Hyper Startup Studio.

These terms explain the conditions for using our website. Contact team@hyperhq.com if you have questions.

Using our website

You may use our website for lawful purposes, including learning about our services and contacting us.

You must not misuse the website, attempt unauthorised access, introduce harmful software, interfere with its operation or infringe another person's rights.

We may restrict access where reasonably necessary to address misuse, security risks or legal requirements.

Website information

Our website provides general information about startups, our services and related opportunities. Some content may become outdated.

Consider your circumstances and seek appropriate professional advice before relying on general information, particularly for legal, tax or investment decisions.

We do not guarantee fundraising, investment returns or commercial outcomes.

Paid services and memberships

Accelerate, Launch Ready, ongoing support and other paid engagements are governed by their applicable proposals, statements of work and service agreements.

Those agreements set out the relevant scope, fees, payment arrangements, delivery responsibilities, ownership and other engagement terms. These website terms do not change an existing service agreement.

Apollo memberships are also subject to the membership and subscription terms presented on the Apollo platform. Check those terms for billing, renewal, cancellation and refund information.

Intellectual property and confidentiality

Our website content, branding and materials are owned by Hyper or used with permission. You may view them and share links for lawful purposes. Reproduction or commercial reuse requires permission unless permitted by law.

Ownership of work created for a client is addressed in the applicable project agreement.

Submitting an enquiry does not transfer ownership of your startup idea or materials to Hyper. Any separate confidentiality agreement continues to apply.

We obtain permission before publishing client case studies, logos or testimonials.

Partners and referrals

Hyper has partnered with various organisations where we may earn a commission if you use a recommended or referred product or services. Our recommendations are genuine, and we believe in our partners to help your startup in areas we don't support. However, please be aware that we may receive a referral fee or a commission fee if you choose to work with these partners or take advantage of any offers.

Third-party products and services have their own terms, pricing and privacy practices. Review these before proceeding.

A referral relationship is separate from a delivery partner engaged by Hyper to help fulfil our own service agreement. Hyper's responsibilities under that agreement continue to apply.

Privacy and communications

Our Privacy Policy explains how we handle enquiries, communications, call recordings, transcripts, AI processing and other personal information.

When you ask us to contact you, we may respond by phone, email or SMS. Marketing preferences can be updated through the relevant unsubscribe option or by contacting us.

Your legal rights

Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including applicable Australian Consumer Law guarantees.

Responsibility for paid services is addressed in the applicable service agreement, subject to those rights.

Changes and contact

We may update these website terms from time to time. Updates will be published here and do not retrospectively change an existing paid engagement.

For questions, contact team@hyperhq.com.